RECALL: Raw Frozen Primal Patties for Dogs Beef Formula

FAIRFIELD, CA – July 6, 2022 – Due to the possibility of Listeria monocytogenes contamination, Primal Pet Foods is voluntarily recalling a single lot (#W10068709) of Raw Frozen Primal Patties for Dogs Beef Formula (6-pound), with a best by date of 05/22/23.

In late April 2022, the company distributed 66 cases (396 units) of this single lot of Raw Frozen Primal Patties to Maryland, Georgia, Texas, and British Columbia. This announcement has no effect on any other lot codes or Primal products.

Primal Pet Foods has received no complaints or reports of pet or human illness as a result of this recalled product.

The US Food and Drug Administration conducted routine sampling, which revealed a positive result for Listeria monocytogenes in one sample from one lot of Raw Frozen Primal Patties for Dogs Beef Formula.

Listeria monocytogenes causes illness in dogs infrequently, but it is possible. Mild symptoms in dogs include diarrhea and vomiting. Even if a dog is asymptomatic, it can be a carrier of the bacteria and spread it to humans. Pet parents are encouraged to consult their veterinarian if their dog has consumed the recalled product.

Handling contaminated food or touching surfaces contaminated with Listeria monocytogenes can make people sick. Fever, headache, muscle aches, stiff neck, nausea, abdominal pain, diarrhea, confusion, loss of balance, and convulsions are some of the symptoms that can occur in humans. Young children, the elderly, pregnant women, and people with compromised immune systems are especially vulnerable to Listeria monocytogenes infections, and symptoms can be severe. Anyone experiencing symptoms after handling this product should seek medical attention.


Primal Pet Foods is dedicated to product quality and safety. To ensure that all products tested negative for harmful bacteria before being released for sale, the company employs a "test and hold" protocolExternal Link Disclaimer. Primal Pet Foods confirmed that all testing results on this single lot of recalled product - both raw materials and finished product - were negative for Listeria monocytogenes before it left the production facility.

Raw Frozen Primal Patties are available in freezer-friendly flexible packaging at select pet stores. Primal Pet Foods uses temperature tracking devices on all frozen product shipments to ensure that storage requirements are met while being transported. Keep this product frozen until a pet parent is ready to use it.

On the lower third of the back of the Raw Frozen Primal Patties package, you'll find the lot number and best by date.

If a pet parent has product from this single lot (#W10068709) in their possession, they should immediately stop feeding it to their dog and discard it. Pet parents are also encouraged to follow all safe handling instructions External Link Disclaimer on Primal packaging and to thoroughly clean their hands and all preparation surfaces after handling any raw product. If pet parents have any questions, they can call Primal Pet Foods at (800) 742-1312 from 6:00 a.m. to 4:00 p.m. PST, or they can submit an online requestExternal Link Disclaimer.

This recall is being carried out in collaboration with the United States Food and Drug Administration.

Company Contact Information

Primal Pet Foods

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